Privacy Policy

This Privacy Policy describes how Manchu Food Store ("we," "us," or "our") collects, uses, and discloses your personal information when you visit, use, or make a purchase from https://www.munchafoodstore.shop/ (the "Site").

1. Information We Collect

We collect various types of information to provide and improve our services to you.

a. Personal Information You Provide

When you visit our Site, make a purchase, or contact us, you may provide us with personal information, including:

• Contact Information: Your name, email address, phone number, and shipping address.

• Payment Information: Details required to process your payments (e.g., credit card numbers, billing address). Please note, we do not directly store full credit card details; these are securely processed by our third-party payment processors.

• Account Information: If you create an account, your username and password.

• Communications: Information you provide when you communicate with us, such as customer service inquiries or feedback.

b. Information Collected Automatically

When you access and use the Site, we may automatically collect certain information about your device and usage, including:

• Device Information: Your IP address, web browser type, operating system, and unique device identifiers.

• Usage Data: Information about how you interact with our Site, such as the pages you view, the products you search for, the duration of your visit, and referring websites.

• Cookies and Tracking Technologies: We use cookies and similar tracking technologies (like pixels and web beacons) to enhance your Browse experience, analyze site traffic, and personalize content. You can control cookie settings through your browser.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To Provide Services: To process your orders, manage your account, deliver products, and provide customer support.

• To Improve Our Site: To understand how our Site is used, analyze trends, and make improvements to our website, products, and services.

• To Personalize Your Experience: To tailor our Site and offerings to your preferences and provide relevant recommendations.

• For Marketing and Communications: To send you promotional materials, newsletters, and updates about our products and services (you can opt out at any time).

• For Security and Fraud Prevention: To protect our Site and customers from fraudulent transactions and unauthorized access.

• To Comply with Legal Obligations: To meet our legal, regulatory, and compliance requirements.

3. Sharing Your Information

We may share your personal information with third parties in the following circumstances:

• Service Providers: We share information with third-party vendors and service providers who perform services on our behalf, such as payment processing, order fulfillment, shipping, data analysis, marketing, and customer service. These providers are obligated to protect your information and only use it for the purposes for which we disclose it to them.

• Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).

• Business Transfers: In the event of a merger, acquisition, reorganization, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

• With Your Consent: We may share your information with your explicit consent or at your direction.

We do not sell your personal information to third parties.

4. Your Rights and Choices

Depending on your location and applicable laws, you may have certain rights regarding your personal information, including:

• Access: You may request access to the personal information we hold about you.

• Correction: You may request that we correct any inaccurate or incomplete personal information.

• Deletion: You may request that we delete your personal information, subject to certain exceptions.

• Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or by contacting us directly.

• Cookie Preferences: You can manage your cookie preferences through your web browser settings.

To exercise these rights, please contact us using the details provided below.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

6. Security of Your Information

We implement reasonable security measures, including administrative, technical, and physical safeguards, to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Children's Privacy

Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information from our systems.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on our Site and indicate the "Last Updated" date at the top of the policy. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Manchu Food Store Address: 1413 N Claiborne Ave, New Orleans, LA 70116, USA Phone: +1 504-947-5507