Terms & Conditions

Welcome to https://www.munchafoodstore.shop/ (the "Site"), operated by Manchu Food Store ("we," "us," or "our"). These Terms & Conditions ("Terms") govern your access to and use of our Site and the services, products, and content provided herein.

By accessing or using the Site, you agree to be bound by these Terms and our Privacy Policy. If you do not agree with any part of these Terms, you must not use our Site.

1. Acceptance of Terms

By placing an order on our Site or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as any additional terms and policies referenced herein or made available by hyperlink. We reserve the right to update, change, or replace any part of these Terms by posting updates and/or changes to our Site. It is your responsibility to check this page periodically for changes. Your continued use of or access to the Site following the posting of any changes constitutes acceptance of those changes.

2. Use of the Site

You agree to use the Site only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the Site. Prohibited behavior includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within the Site.

3. Products and Services

a. Product Descriptions: We strive to ensure that product descriptions, pricing, and availability on our Site are accurate. However, we do not warrant that product descriptions or other content of the Site are accurate, complete, reliable, current, or error-free. If a product offered by Manchu Food Store itself is not as described, your sole remedy is to return it in unused condition.

b. Pricing: All prices are listed in the applicable currency and are subject to change without notice. Prices do not include applicable taxes or delivery fees, which will be added to your total at checkout.

c. Availability: All products and services are subject to availability. We reserve the right to limit the quantities of any products or services that we offer.

4. Ordering and Payment

a. Order Placement: To place an order, you must follow the instructions on the Site to select products, add them to your cart, and proceed to checkout. You will be required to provide accurate and complete personal and payment information.

b. Order Confirmation: After placing an order, you will receive an email confirmation acknowledging your order details. This email does not signify our acceptance of your order, but rather a confirmation that we have received it.

c. Order Acceptance: All orders are subject to acceptance by us. We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available for purchase, inaccuracies, or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. If we cancel your order after you have been charged, we will issue a full refund.

d. Payment: We accept various payment methods as indicated on the Site. By providing payment information, you represent and warrant that you are authorized to use the designated payment method and authorize us (or our third-party payment processor) to charge your payment method for the total amount of your order.

5. Delivery and Pick-up

a. Delivery Areas: Delivery services are available only within specified geographic areas. Please check our Site or contact us to confirm if delivery is available to your location.

b. Delivery Times: We aim to deliver within estimated timeframes; however, these are approximations and not guaranteed. Delays may occur due to unforeseen circumstances such as traffic, weather, or high demand.

c. Risk of Loss: The risk of loss and title for items purchased from Manchu Food Store pass to you upon our delivery to the carrier or, if picking up, upon your receipt of the items.

d. Order Pick-up: If you choose to pick up your order, please adhere to the designated pick-up times and locations. Orders not picked up within a reasonable timeframe may be subject to cancellation without refund.

6. Returns and Refunds

Our return and refund policy is detailed on a separate page (or within the FAQ section) on our Site. Generally, due to the perishable nature of food products, all sales are final once an order has been prepared or delivered. However, if there is an issue with your order (e.g., incorrect item, damaged product), please contact us immediately upon receipt, and we will work to resolve the issue promptly.

7. Intellectual Property

All content on this Site, including text, graphics, logos, images, audio clips, digital downloads, and software, is the property of Manchu Food Store or its content suppliers and protected by international copyright laws. The compilation of all content on this Site is the exclusive property of Manchu Food Store.

8. Disclaimer of Warranties; Limitation of Liability

a. No Warranties: The Site and all products and services delivered to you through the Site are provided "as is" and "as available" without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

b. Limitation of Liability: In no case shall Manchu Food Store, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility.

9. Indemnification

You agree to indemnify, defend, and hold harmless Manchu Food Store and our parents, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

10. Governing Law

These Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of [Insert State/Country, e.g., the State of Louisiana, United States], without regard to its conflict of law provisions.

11. Severability

In the event that any provision of these Terms is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms, such determination shall not affect the validity and enforceability of any other remaining provisions.

12. Entire Agreement

These Terms and any policies or operating rules posted by us on this Site or in respect to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms).

13. Contact Information

Questions about the Terms & Conditions should be sent to us at:

Manchu Food Store 1413 N Claiborne Ave New Orleans, LA 70116 USA Phone: +1 504-947-5507